Please note: Effective February 17th, 2023, we are no longer approving prescriptions for online pharmacies, such as Chewy and 1800 PetMeds. Clients are welcome to purchase their medications from the pharmacy of their choosing, but clients will need to pick up a written prescription from the hospital.

You have questions, we have answers.
We’ve been serving pets in the neighborhoods of Atwater Village and Glendale since 1922! Here are some frequently asked questions and our answers that we hope will help you. If you have additional questions that are not covered here, please feel free to call us directly at 323-664-3309
What are your business hours?

We are open Monday – Friday, 8:00 am to 5:00 pm and Saturday, 8:00 am to 3:00 pm.

Do you offer emergency services?

We do provide emergency services during our normal business hours. If your pet ever has an emergency after-hours, please visit our After-Hours Emergency page for a list of emergency veterinary practices in the area.

I’m a new client. What do I need to do before you can see my pet, and what should I expect at my first visit?

Firstly, we ask that you please fill out the New Client Form on our website. Once you have that submitted, you can call our front desk to schedule your appointment. You can also book your appointment on our website with Vetstoria. If your pet had a previous veterinarian, we ask that you bring their most recent medical records with you or that you send them prior to your visit. When you arrive, we will then escort you to an examination room. where one of our technicians will discuss your pet’s needs and issues of concern, if any, prior to arranging for the exam or treatment for your pet with the doctor.

Should I have my pet vaccinated?
Yes, we recommend regular vaccinations for all dogs and cats, even if they are indoor pets. Vaccinations protect them against potentially fatal viruses and diseases, such as rabies, Bordetella, distemper, and parvovirus.
What is your payment policy?
We require payment at the time services are rendered. We accept Visa, MasterCard, American Express, Discover, CareCredit, cash, debit cards, and personal checks.
How often should my pet receive a professional dental cleaning?
This is determined on a case-by-case basis and is dependent on your pet’s diet and how often you brush their teeth at home. Some pets require annual professional dental cleanings while others may require one more or less frequently. We can provide our recommendations during your pet’s wellness exam. You can learn more about our dental services on our Dental page.
What are some of the best ways to help an overweight pet return to a normal, healthy weight?
During a one-on-one consultation, we can recommend various diet food products as well as some tips for exercise and how to keep your pet active. We will consider your pet’s breed, BMI, and current weight, diet, and activity level in our recommendations. For more detailed information on helping your pet reach a healthy weight, visit our Weight Loss/Nutrition page.

How To Reach Us

We’ve been serving pets in the Atwater Village neighborhood since 1922.
We look forward to taking excellent care of your pet.


3166 Los Feliz Blvd,
Los Angeles, CA 90039
Click here for directions.

Our private parking lot is 20 feet north of our front door.



Mon - Fri: 8 am - 5 pm
Sat: 8 am - 3 pm
Sun: Closed

Contact Info

Call: 323-664-3309
Fax: 323-663-4668

Send Us A Message

Have questions? We’re here to help! Drop us a line and a member of our staff will get back to you as quickly as possible. If this is an urgent situation or you’d like to book an appointment over the phone, please call us at 323-664-3309.