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My regular vet was closed today and my kitten had a scary asthma attack lastnight so I needed to find somewhere else to take her. I was a little apprehensive because so many of the other vets had not-so-great reviews but I was pleasantly surprised.
Today was a holiday so while they did get Amelia in right away, there was a long wait due to some other pet emergencies and only one doctor working, but the staff kept me updated every step of the way and even offered me water while I waited. I never felt ignored and the staff never once acted stressed out or cranky. Brenda and Trinidad at the front desk were SO personable, sweet, caring and kind and kept me company while I waited.
When Dr. Marino saw us, Amelia curled up in her arms and purred and it was clear that Dr. Marino loves animals and has a heart of gold. She was compassionate, gentle, loving and took time with us. She apologized for the wait but my feeling is, if I have to wait because she’s taking time with another pet owner whose animal is in distress, I have no issue with it. It just shows that she takes her time and wants to make sure the animal is safe and well and that the owner is comfortable.
Dr. Marino took x rays and when she saw something unusual she did an ultrasound to be sure Amelia didn’t have fluid in her lungs or a mass, and you’d think my bill would have been super expensive but it was very reasonable. She gave me thoughtful advice and made me feel calm and safe.
Great experience all around and I highly recommend this clinic! Shannon T.
The care that all of the Doctors and staff showed was incredible. My dog was very sick and I received compassionate support and intelligent successful care for my pet.
I was very worried and the doctors took the time to show me what the problem was and how they expected to treat it. They were successful and I am grateful.
Additionally, all of the staff at Los Feliz Small Animal Hospital were very kind.
Finally, when I needed to bring my dog in with an emergency issue they opened up an
appointment and we were seen immediately. Patrick H.
Great hospital. I first encountered the hospital when I brought my senior cat in for emergency care. She didn’t make it, but the staff and doctors clearly cared and did their best to save her.
I have since taken all of my pets there, and the staff and doctors are dedicated and committed to serving their patients. Can’t say enough good things about them. Chris G.