Reviews

We always appreciate your feedback!

Dr. Costin is the best! I love it here. Sandra H.

My regular vet was closed today and my kitten had a scary asthma attack lastnight so I needed to find somewhere else to take her. I was a little apprehensive because so many of the other vets had not-so-great reviews but I was pleasantly surprised.

Today was a holiday so while they did get Amelia in right away, there was a long wait due to some other pet emergencies and only one doctor working, but the staff kept me updated every step of the way and even offered me water while I waited. I never felt ignored and the staff never once acted stressed out or cranky. Brenda and Trinidad at the front desk were SO personable, sweet, caring and kind and kept me company while I waited.

When Dr. Marino saw us, Amelia curled up in her arms and purred and it was clear that Dr. Marino loves animals and has a heart of gold. She was compassionate, gentle, loving and took time with us. She apologized for the wait but my feeling is, if I have to wait because she’s taking time with another pet owner whose animal is in distress, I have no issue with it. It just shows that she takes her time and wants to make sure the animal is safe and well and that the owner is comfortable.

Dr. Marino took x rays and when she saw something unusual she did an ultrasound to be sure Amelia didn’t have fluid in her lungs or a mass, and you’d think my bill would have been super expensive but it was very reasonable. She gave me thoughtful advice and made me feel calm and safe.

Great experience all around and I highly recommend this clinic! Shannon T.

This place is incredibly clean with the most professional staff. They were very helpful on the phone when I was inquiring and comparison shopping around for vets in the area. Staff was super friendly and informative when we go in for exams and even surgical procedures for my dog, and the vet followed up personally several times to make sure my dog was okay even though it was a very routine outpatient surgery. I would strongly recommend this place and specifically Dr. Heiser for anyone looking for a great animal hospital to keep as a “family vet”. Krystal Y.

The care that all of the Doctors and staff showed was incredible. My dog was very sick and I received compassionate support and intelligent successful care for my pet.

I was very worried and the doctors took the time to show me what the problem was and how they expected to treat it. They were successful and I am grateful.

Additionally, all of the staff at Los Feliz Small Animal Hospital were very kind.

Finally, when I needed to bring my dog in with an emergency issue they opened up an
appointment and we were seen immediately. Patrick H.

I’ve been taking my babies here for years. They are the best. Kristine M.

This place is awesome. Dr. Meriwether saved my cat Pants’ life after another vet wanted me to put him down. He was in acute kidney failure from a kidney stone that had shifted and caused injury to his kidney. I STILL have a beloved kitty friend alive and kicking because this place cares. I can’t say enough good things. Everyone is very friendly and remember your pets names even if they haven’t seen you for a while. Tracy N.

Love this place. I think the vet wants to adopt my cat, Wayne Sanchez. Of course he is quite the cat. But he does have some urinary issues (had to have surgery back in Brooklyn when we lived there) and they have been amazing in helping me stay the course with him. Great place to get your pet’s teeth cleaned too. On time, efficient, and have great follow up. Jill C.

My feline son, Ellington had surgery last week. I was a wreck with worry. He is 16 years old and has been exceptionally healthy. The staff at Los Feliz Small Animal Hospital were wonderful. Dr. Costin performed the surgery and called while Ellington was in recovery. He told me what to expect and encouraged me to call the next day if I had questions. I did, because Ellington was not eating. Dr. Costin recommended baby food which did the trick. I am so appreciative of the way Ellington and I are treated at Los Feliz Small Animal Hospital. The staff is like an extended family of caregivers. They are compassionate, caring and adeptly skilled at caring for our four-legged loved ones. Valerie R.

Dr. Costin is the best! He’s knowledgeable, compassionate and never makes you feel rushed. After driving all over Los Angeles in search of a decent vet, I finally found a great one in my own backyard. I’ve been taking my 2 dogs here for 3 years and couldn’t be more pleased with the service. Tanisha at the front desk is awesome too! Alicia C.

Great hospital. I first encountered the hospital when I brought my senior cat in for emergency care. She didn’t make it, but the staff and doctors clearly cared and did their best to save her.

I have since taken all of my pets there, and the staff and doctors are dedicated and committed to serving their patients. Can’t say enough good things about them. Chris G.

Friendly staff, compassionate and knowledgeable veterinary physicians. They saved my little Jack Russell, and I am grateful. Sonia R.

I can’t say enough great things about this establishment! Dr. Costin is the best vet I’ve ever had. He takes his time, is wonderful with our dog, answers every question I have, and never makes me feel stupid for asking very basic questions. He is so kind and patient and I never feel like he’s in a rush to get to the next client. Yes, the prices might be a little higher than usual, but you get what you pay for. Plus, the front desk staff is equally as wonderful. Rebecca D.

The Holder’s have been using this facility since 1985 and all my pets have been well taken care of by staff and Vet’s. From our many pets, they received great care from their first first visit to their last journey they have been treated with compassion, and qualified care. Thank your Dr. Costin Sr. and Jr. And when it was time to end our pets suffering all of you extended the hand of friendship and compassion. We are so grateful, thank you. Maggie H.

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